1. Don’t Allow Your Emotions to Get in the Way

Seasoned leaders know not to wear their emotions on their sleeves. They don’t yell or get overly animated when times get tough. These types of leaders have such emotional self-control that even their body language does not give them away.

When you allow your emotions to get in the way, employees interpret this as a sign you are not being objective enough and too passionate about the situation at hand. Strong-willed leaders can maintain their composure and still express concern and care, but not to the point that their emotions become a distraction – or that they can’t responsibly handle the issues at hand.

2. Don’t Take Things Personally

Leaders shouldn’t take things personally when things don’t go their way. Business decisions and circumstances don’t always play out logically because office politics and other dynamics factor into the process. As a leader, remain calm and don’t get defensive or think that you always must justify your thinking and actions.

When you begin to take things personally, it’s difficult to maintain your composure and make those around you believe that you have things under control. In fact, when leaders take issues too close to heart, they allow the noise and politics around them to suffocate their thinking and decision-making capabilities.

3. Keep a Positive Mental Attitude

Employees are always watching their leader’s actions, behavior, relationships and overall demeanor. During the most difficult of times, leaders must maintain a positive mental attitude and manage a narrative that keeps their employees inspired and hopeful. This is where your leadership experience and resolve can really shine – by staying strong, smiling often and authentically exhibiting a sense of compassion.

Leaders set the tone for the organization they serve. A positive attitude can neutralize chaos and allow a leader to course correct through any negativity. Employees feed off the attitude of these leaders during times of uncertainty. Keep a positive mental attitude and never stop moving forward. Stay focused on building positive momentum for the betterment of the healthier whole

4. Remain Fearless

When leaders project confidence, they instill it in others. During uncertain times, leaders must remain fearless and project a cool persona that communicates composure to those they lead.

I’ve been through ups and downs in my career and have learned that when you begin to fear adverse circumstances, you not only put yourself in a position of vulnerability, but it becomes extremely difficult to act rationally and objectively. When you panic, you mentally freeze and your mind loses focus.

When you begin to get fearful, ask yourself: What is the worst possible thing that can happen? If you are objective about it and have the will and confidence to face it, you will eventually realize that the situation is manageable and can be resolved. Faced with adversity several times over, your fears will eventually vanish and uncertainty will become your best friend.

5. Respond Decisively

Leaders who maintain their composure will never show any signs of doubt. They speak with conviction, confidence and authority – whether they know the answer or not! With their delivery alone, they give their employees a sense that everything is under control.